Our Privacy Policy

Effective Date: March 14, 2025

Lobo Theater & Event Center ("we," "us," or "our") operates the website [Insert Website URL] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, following the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, book an event, subscribe to our newsletter, or contact us. This may include:

Personal details (e.g., name, email address, phone number)
Payment information (if you make a purchase or booking)
Event preferences and feedback
IP address and browser details (collected automatically for security and analytics purposes)

2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Your consent (when you subscribe to newsletters or provide feedback)
Contractual necessity (to process bookings or purchases)
Legal obligations (to comply with the law)
Legitimate interests (to improve our services and website functionality)

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website
Process transactions and send you related information
Respond to inquiries and customer service requests
Send marketing and promotional communications (with your consent)
Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We ensure these third parties are also GDPR-compliant.

5. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a data protection authority

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Lobo Theater & Event Center
Historic Lobo Theater & Event Center
3013 Central Ave NE, Albuquerque, NM
Phone: (505) 876-7176
Email: sales@loboabq.com

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

By using our Site, you agree to the terms of this Privacy Policy.

Last updated: March 14, 2025